Shipping policy

Shipping Information

At FIGU Haircare, we strive to deliver your order quickly and carefully.

Processing Time

Orders are typically processed within 1–2 business days of receiving payment.

Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Estimated delivery times:

🇳🇱 Netherlands: 1–3 business days

🇧🇪 Belgium: 2–5 business days

🇩🇪 Germany: 3–7 business days

🇪🇺 Rest of Europe: 4–10 business days

🌍 International: 5–15 business days

Delivery times may vary during busy periods or due to carrier delays.

Shipping Costs
Free shipping on orders of €40 or more
Shipping costs are calculated at checkout
Track & Trace

Once your order has been shipped, you will receive an email with tracking information.

You can use this tracking link to follow your order at any time.

Incorrect Address Details

Please check your shipping address carefully before finalizing your order.

FIGU Haircare is not responsible for delays or lost shipments resulting from incorrect address details.

Damaged or Lost Packages

Please contact us within 7 days if a package arrives damaged or appears to have been lost during transit.

We will work with the carrier to find a suitable solution.